CONTACT US

Please review our FAQ below prior to contacting us.

FAQ - Frequently Asked Questions

  • Yes, Tickets are required for all customers age 15 and older. All minors must be accompanied by a ticketed adult.

    Our Standby option is available to those who were unable to secure a ticket for the day and time slot they desire. Standby Tickets are on a first-come, first-serve basis. Entrance is not guaranteed and will be granted at our discretion based on capacity limits. Please note that wait times can be longer than expected. Standby access will end 30 minutes prior to store closing times.

  • No, these are intended to be one-of-a-kind deals and we do not post pricing online.

  • Yes, we restock each day (or as supplies last).

  • Touchless payments preferred. Credit/debit cards and cash accepted. No AMEX.

  • Easy! Join our mailing list and follow us on instagram (@alternativeretail)

  • If you misplaced something at one of our events please fill out the form below and we will get back to you as soon as possible.

Still Have a Question?

If your question is not answered in the above FAQ, you may contact us using the form below.

We will respond to your inquiry as soon as possible, typically within one (1) business day. Emails received after 5:00 PM on Friday will be addressed by 1:00 PM the following Monday. If your inquiry is urgent, please return to the store location and speak to one of our staff members. Thank you!